Disclaimer
Professional liability and service disclaimers
Last updated: December 2024
General Information
The information provided on this website and through Phoenix Plumbing Masters' services is for general informational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the website for any purpose.
Professional Services Disclaimer
Phoenix Plumbing Masters provides professional plumbing services in accordance with industry standards and local building codes. However, we disclaim liability for:
- Pre-existing conditions not disclosed or discoverable during initial inspection
- Damage to property due to hidden or unknown conditions
- Code violations or non-compliant work performed by previous contractors
- Normal wear and tear of plumbing systems and components
- Damage caused by customer negligence or misuse
- Acts of nature, including but not limited to floods, earthquakes, or extreme weather
Limitation of Liability
In no event shall Phoenix Plumbing Masters, its employees, contractors, or affiliates be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services or website, even if we have been advised of the possibility of such damages.
Emergency Services Disclaimer
While we strive to provide 60-minute emergency response times, actual response times may vary based on weather conditions, traffic, technician availability, and the nature of the emergency. Response time goals are estimates and not guarantees. In life-threatening emergencies involving gas leaks or electrical hazards, customers should immediately contact emergency services (911) before calling our emergency line.
Estimates and Pricing Disclaimer
All estimates provided are based on information available at the time of assessment. Final pricing may vary if additional work is discovered, materials costs change, or project scope is modified. We provide upfront pricing whenever possible, but complex projects may require detailed inspection before final pricing can be determined.
Third-Party Links and Content
Our website may contain links to third-party websites or services that are not owned or controlled by Phoenix Plumbing Masters. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
Warranty Limitations
Our 2-year workmanship warranty covers labor and installation but does not cover:
- Normal wear and tear of components
- Damage caused by customer misuse or negligence
- Modifications made by unauthorized parties
- Damage from water quality issues (hard water, sediment, etc.)
- Manufacturer defects (covered by manufacturer warranty)
- Damage from freezing or extreme weather conditions
Code Compliance Disclaimer
While we strive to ensure all work meets current building codes, customers are responsible for obtaining necessary permits and ensuring compliance with local regulations. Code requirements may change, and existing installations may not meet current standards. We recommend consulting with local building authorities for specific code requirements.
Environmental and Health Disclaimers
Phoenix Plumbing Masters is not responsible for environmental hazards such as asbestos, lead, mold, or other hazardous materials that may be encountered during plumbing work. If such materials are discovered, work may be suspended until proper remediation is completed by qualified specialists.
Changes to Disclaimer
Phoenix Plumbing Masters reserves the right to modify this disclaimer at any time without prior notice. Changes will be posted on our website with the updated date. Your continued use of our services constitutes acceptance of any modifications.
Contact Information
If you have questions about this disclaimer, please contact us:
Phone
(833) 705-3750Address
444 W Washington St
Phoenix, AZ 85003
Important Notice
This disclaimer does not limit our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law. Phoenix Plumbing Masters maintains comprehensive insurance coverage as required by Arizona law.