Accessibility Statement

Our Commitment to Accessibility

Phoenix Plumbing Masters is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to information and functionality for all users.

Accessibility Standards

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

We have implemented the following accessibility features:

• Semantic HTML markup for screen reader compatibility
• Keyboard navigation support for all interactive elements
• High contrast color schemes that meet WCAG AA standards
• Alternative text for all images and graphics
• Descriptive link text and button labels
• Consistent navigation and page structure
• Resizable text up to 200% without loss of functionality
• Focus indicators for keyboard users

Assistive Technology Compatibility

Our website is designed to be compatible with assistive technologies, including:

• Screen readers (JAWS, NVDA, VoiceOver)
• Voice recognition software
• Keyboard-only navigation
• Screen magnification software
• Alternative input devices

Ongoing Efforts

We are continuously working to improve the accessibility of our website. Our efforts include:

• Regular accessibility audits and testing
• Staff training on accessibility best practices
• User testing with people who use assistive technologies
• Implementing feedback from accessibility consultants
• Staying current with accessibility guidelines and standards

Known Limitations

While we strive for full accessibility, we acknowledge that some areas of our website may not yet be fully accessible. We are actively working to address these limitations and welcome feedback to help us improve.

Alternative Access Methods

If you encounter accessibility barriers on our website, we offer alternative ways to access our services and information:

• Phone consultations: Call (833) 705-3750 to speak with our team
• Email support: Contact us at service@phoenixplumbingmasters.com
• In-person consultations at our Phoenix office
• Large print materials available upon request
• Sign language interpreters can be arranged for appointments

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers or have suggestions for improvement:

Response Time

We aim to respond to accessibility feedback within 2 business days. For urgent accessibility needs related to our plumbing services, please call our emergency line at (833) 705-3750.